Legal information for UK customers
These terms are written for business customers purchasing the IB FoodTech UK subscription directly from SIA “EDINGOLD Baltic”.
Last updated: 29 July 2026Who provides the service
- Legal entity
- SIA “EDINGOLD Baltic”, trading as IB FoodTech
- Registration number
- 40203421744
- VAT number
- LV40203421744
- Legal address
- Tīnūžu šoseja 17, Ikšķile, Ogres novads, LV-5052, Latvia
- Contact and privacy email
- info@ibfoodtech.com
Business-use licence and permitted use
The service is offered to food businesses and professional users, not for personal or household use. A paid subscription grants the purchasing business a limited, non-exclusive, non-transferable right to use the selected workspace for its own internal food safety activities during the paid subscription period.
- Account and access details must be kept within the purchasing business and may only be used by its authorised personnel.
- Resale, sublicensing, public distribution, scraping, reverse engineering and sharing access with unrelated businesses are prohibited.
- The customer is responsible for the accuracy of entered data, backups of exported records and lawful use of personal data.
- Availability may be interrupted for essential maintenance, security work or events outside reasonable control.
English is the contract language for the UK product. Latvian law governs the contract, without removing any mandatory rights or rules that apply to the UK business customer. Disputes should first be raised at info@ibfoodtech.com.
Monthly subscription
The selected price and billing interval are shown before payment in Stripe Checkout. Tax treatment depends on the customer’s business status and location. UK business customers must provide accurate billing and tax information and account for any reverse-charge VAT where applicable.
- The subscription renews monthly until cancelled.
- No setup fee is charged unless a separate service is ordered.
- Cancellation can be completed in the Stripe customer portal from the workspace. Access continues until the end of the paid period.
- Cancellation stops future renewals. Amounts already paid are not refunded for a partially used billing period unless required by law or a service fault makes the service materially unavailable.
- Price changes apply only after prior notice and do not alter an already-paid billing period.
How personal data is used
SIA “EDINGOLD Baltic” is the controller for customer administration, support and service records. Stripe acts as an independent controller or processor for payment data under its own terms.
| Data | Purpose and lawful basis | Typical retention |
|---|---|---|
| Business contact and billing details | Contract, invoicing, fraud prevention and legal obligations | Up to 10 years where accounting law requires |
| Workspace records entered by the customer | Providing the contracted service | While the account is active, then deleted or anonymised after a reasonable export period |
| Support, complaint and suggestion messages | Contract support and legitimate interests | Normally up to 3 years after closure |
| Security logs | Security, abuse prevention and legal claims | Normally up to 12 months |
Data may be processed by hosting, email and payment providers under appropriate contractual and transfer safeguards. We do not sell personal data. Requests for access, correction, deletion, restriction, objection or portability may be sent to info@ibfoodtech.com. UK users may also complain to the UK Information Commissioner’s Office, and EU users to their competent supervisory authority.
Food safety and regulatory disclaimer
IB FoodTech UK is an independent organisation and is not affiliated with, approved by or endorsed by the UK Food Standards Agency, Food Standards Scotland, a local authority or a certification body.
The workspace supports organisation and record keeping. It does not create an automatic guarantee of legal compliance, inspection outcome or certification. Each food business remains responsible for its own hazards, controls, validation, staff training and implementation. Depending on the operation, official resources such as MyHACCP, Safer Food Better Business, Safe Catering or local authority advice may be appropriate.